Hayfa Abuzabibah

VP, Head of Sustainability & Business Excellence Department
National Commercial Bank

Hayfa Abuzabibah  is the  Head of Sustainability & Business Excellence Department in The National Commercial Bank – the largest bank in Saudi Arabia and a leading financial services group in the region. She  was appointed to this position in June 2010.

Hayfa completed her Bachelor degree in Sociology in 1996 from California State University, Los Angeles. She also completed a number of training programs, including Strategic Sustainability, Coaching certification from Strathclyde Business School, and Executive Program at  INSEAD, Singapore.

She  joined NCB in 2006, and  was appointed  Head of Performance Management in 2007,  to lead,  design and execute implementation of Performance Management System, which included defining rating scheme, training managers, and enhancing linkages between performance and other HR processes such as  rewards and development.  In 2010, she  was promoted to the position of Head of Sustainability Department to integrate sustainability principles into day-to-day activities in the organization through systems-thinking and collaborating across boundaries.

In her current role, Hayfa is responsible for being the catalyst for driving Sustainability at NCB through our engagement model with our stakeholders, which includes environment, employees, customers, and business partners.  And is the custodian of Sustainability Report at NCB.   Moreover,  Hayfa is in charge of  raising awareness through extensive communication, highlighting sustainability benefits and supporting  businesses in developing viable solutions.

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